Frequently Asked Questions
Home Care: Home care is typically non-medical services that can include companionship, transportation, personal care, housekeeping, transportation, and personal care.
Home Health: Home Health care is skilled nursing given to a patient at their own home. When a patient gets discharged from the hospital, the physician may prescribe additional care for the patient to ensure the patient is fully recovered.
To understand more about the difference between the two senior care options click the link: Differentiating Home Health and Home Care.
Home Care: Cost will vary depending on the number of hours per week. A senior living advisor can help provide you with more information on an assessment visit.
Home Health: Skilled nursing is covered by your insurance plans. If we are contracted, we’ll find out if there are any out of pocket expenses.
Home Care: This will depend on the type of insurance. Long term insurance will cover the specific number of hours per day (or week) that is stated on a client’s policy. There are also some health plans that provide a personal care benefit. Our senior living advisor can help walk you through it.
Home Health: Absolutely!
A good agency will need to have several standards in place to provide quality care specific to its caregivers to ensure the client’s safety; this includes appropriate training, office support, rigorous background checks and proper insurance. These costs help provide the agency with the resources it needs to assist the community.
A private caregiver can provide clients with a cheaper option. However, this is not always the best choice when looking for care. The scheduling, coordination, payroll, and billing can be a huge headache. An agency takes care of that for you. In addition, the agency ensures that a caregiver goes through the proper background checks.
Tender Home Health’s approach to care is to listen and understand every client’s needs. Through this understanding, Tender is able to provide clients with a truly individualized experience.
From the moment our staff contacts you, we go above and beyond to assist you in your daily needs. From our field staff to office staff, we aim to provide increased freedom, continued empathy, lasting communication, and trusted support.
All processes at Tender Home Health are designed to provide this unique experience to all clients who join the family.
Schedule a free assessment today
https://tenderhomehealth.com/contact-us-in-home-care-services/
Verified and Real Reviews
We have had nothing but great experiences with most of the caregivers at Tender Home Health. We only had one instance where a caregiver was really late, but ever since then the company made sure to make us feel like we are top priority, and that would never happen again, and it hasn't! We have had several different caregivers, but the one we've had the most is Victoria, she has been amazing and shows up on time, communicates well and is very professional THH relieve vets their caregivers well. I do highly recommend them. It is great customers/client service.
The first time I needed home health care I just picked the company with an office closest to me with a decent rating. Big mistake. After dropping them for poor service, I hired Tender Home Health and it’s been amazing. Super communicative, responsive, even when a caregiver doesn’t work out they find a replacement right away. You can text them for anything and the office responds right away, Jennifer in particular has been amazing!! Vianey is my caregiver that I chose after a couple of tries, she is THE best. Super happy with her, she takes such good care of my mom and I’m so happy Tender was willing to work closely with me until we found a great fit.
Tender Home Health has been a true lifeline for our family. Finding the right caregiver can be a journey, and yes, it took more than one person to get there — but that’s part of the process in this field. I’m so grateful I didn’t give up, because we were blessed with Mbongue, my dad’s incredible caregiver. From the start, he’s shown not only professionalism and consistency but a genuine heart. I can trust him completely — when he says he’ll do something, he does it. What means the most is how naturally he’s become part of our family. He cares for my dad with the kind of compassion, patience, and respect that can’t be taught. Tender Home Health didn’t just send us a caregiver — they brought us someone who gives us peace of mind and reminds us what true care looks like. For that, I’ll always be thankful.